ASTERONInquiries seen too late
The business that calls back first wins the job. Inquiries spread across channels get answered late.
ASTERON Business
One inquiry,
One inquiry,
carried all the way to payment.
Field operations software for installation and on-site service businesses of 1 to 10 people. An inquiry from your blog or website flows into the customer, quote, schedule, job record and payment without being typed in again.
Why
Field work scattered across chat, spreadsheets, photo galleries and notebooks
Inquiries live in a messenger, quotes in a spreadsheet, job photos in a phone gallery and unpaid amounts in someone's head. The busier the day, the more slips through.
Typing the same thing again and again
The customer's name and address get retyped into the inquiry, quote, schedule and job record, and mistakes creep in.
Missed payments
There is no single view of jobs that are finished but not yet paid.
- STEP 1ContactArrives with photos through an intake link
- STEP 2QuotesSent as a link, opened and accepted by the customer
- STEP 3ScheduleSet the date and the assigned staff
- STEP 4Job recordBefore and after photos and materials used
- STEP 5PaymentTrack what is owed and what is paid
Features
What you enter once follows you to the next step.
An inquiry becomes a customer, the customer gets a quote, and the quote becomes the job and its contract amount.
INQUIRIES
Every inquiry in one inbox, wherever it came from
Create an intake link for each blog post, website or flyer QR code, and customers leave inquiries with photos. You can also see in numbers which link brought in inquiries and contracts.
- Inquiries with photos, preferred dates and site address
- Returning customers are recognized and linked
- Visits → inquiries → contracts per intake link
ESTIMATES
Send quotes as links; customers accept them
Build quotes quickly with prices suggested from earlier quotes and send them as a link. You see right away whether the customer opened or accepted it, and acceptance puts the contract amount on the job.
- Revisions are kept as versions
- Quotes left unanswered come back up on the home screen
- PDF quotes
JOBS
Schedule, assignee and job record on one screen
Each job keeps its schedule, assigned staff, before and after photos, notes and materials. When the same customer calls again, last time's record is right there.
- Weekly schedule and unscheduled jobs
- Materials used come off inventory
- Amount owed after completion and paid-in-full status
FIELD
Field staff see only today's work on their phones
Staff see only the jobs assigned to them. They can call and get directions in one tap and attach photos taken on site to the job.
- Yesterday, today and tomorrow
- Accounts and permissions per staff member
CUSTOMERS · INVENTORY
Customers and materials, too
Each customer builds up a job count, lifetime total and last job date. Import your existing Excel or CSV customer list as is, and materials used are reflected in inventory.
Focused on field operations, not ERP.
It does not do accounting, tax, payroll or purchasing. It stays out of the way of the accounting software you already use and focuses on making sure no field work slips through.
ContactQuotesScheduleJob recordPaymentCustomersInventory
AccountingTaxPayrollPurchasing
The business and customer details on screen are fictional samples made for illustration.
Pilot
We're looking for pilot businesses to shape it with us.
If you run a 1–10 person business that takes inquiries and goes on site, such as air conditioner installation and cleaning, repairs or interior fixes, request a consultation. We'll hear how you work today and check together whether it fits.